Cross-Border Operations
Workflow System
Designed for cross-border teams to ensure every operation is controllable, traceable, and compliant. Making cross-border operations "Controllable, Traceable, and Compliant".
Solving Critical Cross-Border Challenges
Remote Access Risks
Managing China teams accessing EU systems without violating data transfer laws.
Sensitive Operations
Handling production system access and personal data processing securely.
Audit Gaps
Ensuring every action is logged to meet GDPR Accountability requirements.
Cross-Border Workflow Control
Strict control over EU → CN or CN → EU workflows to ensure no data violations.
Operational Templates
Out-of-the-box templates for device maintenance, system inspection, and incident handling.
SLA Service Assurance
Built-in SLA timers for every ticket ensure timely resolution and operational efficiency guarantees.
Global Collaboration
Synchronized workbench for EU and CN teams with clear role definitions.
Advanced Security & Compliance
Permission & IP Control
Granular access control based on user roles and strict IP allowlisting to ensure only authorized personnel can access specific resources.
Comprehensive Audit Logs
Detailed recording of all system actions and data access events for full traceability and compliance auditing.
Real-time Data Masking
Automatically detect and mask sensitive PII (e.g., emails, phone numbers) in logs and screen outputs during cross-border maintenance sessions.